Author Archives: Bob

Environmental Policy Manual

If you want to establish your Environmental Management System in accordance with ISO 14001:2004 standard, consider this Environmental Policy Manual as your template. You can download an excerpt and know if it fits your business process.

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Quality Manual for Airline Cargo Handling

Check out this Quality Manual for Airline Cargo Handling and see how this fits your own business process. Each sub-section contains policies to address the specific sub-clause of ISO 9001:2008 standard. Excerpt is also available. QMS Manual for Airline Cargo … Continue reading

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Quality Manual for Ship Crew Manning Services

If you are wondering how to create a quality manual for the deployment of seafarers to international vessels, visit my ISO templates and check the Quality Manual for Manning Services and download the sample pages.

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Quality Manual for Public Sector Organization

Visit my ISO Templates page to view excerpt of Quality Manual for Government Institutions and see how policies can be written for a government institution to address the requirements of ISO 9001:2008 standards.

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What are the elements in ISO 9001-QMS that can be integrated with ISO 14001-EMS?

Cost rationalization is here, there and everywhere. It’s becoming a common language for many businesses to stay afloat in a very competitive customers-demand-for-more-at-less-cost environment. For organizations contemplating on adopting ISO standards such as 9001, 14001 and other management systems, it … Continue reading

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When A Supplier Becomes An Outsourced Service Provider?

In the beginning, before the release of ISO 9001:2000, there was sub-contracting. It was when manufacturing firms extend their production lines to facilities with capabilities to mobilize resources to replicate the original production set-up. Continue reading

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Writing Internal Quality Audit (IQA) Non-conformity Statement

Meaningful reporting is what nails an internal quality audit (IQA). Oftentimes, auditees’ attention is in the declaration of findings and how they bring clarity to the auditees on the issues needing corrective actions. Continue reading

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ISO 9000 2005 Fundamentals and Vocabulary – Part 2

This is the part 2 of ISO 9000:2005 Fundamental and Vocabulary. 3 TERMS AND DEFINITIONS A term in a definition or note which is defined elsewhere in this clause is indicated by boldface followed by its entry number in parentheses. … Continue reading

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ISO 9000 2005 Fundamentals and Vocabulary – Part 1

The following were extracted from ISO 9000:2005 Fundamental and Vocabulary to provide guidance on interpreting ISO 9001:2008 Quality Management Systems – Requirements. This part is for the fundamentals. 0.1 General The ISO 9000 family of standards listed below has been … Continue reading

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What is Quality Policy?

The Quality Policy, as defined in ISO 9000 – Fundamentals and Vocabulary, is “The overall intentions and direction of an organization related to quality as formally expressed by top management.” In writing this, one must first understand the requirements of … Continue reading

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